Saiful Sofyan

Background

About Saiful Sofyan

Transportation & Operations Manager with 19 years of experience at Bluebird Group (Bluebird Meter, Silver Bird, and Golden Bird – premium services). Proven track record in driving 12% revenue growth over the past three years, optimizing fleet operations, and reducing customer complaint rates to below 3%. Currently serving as Acting General Manager – Maintenance, focusing on vehicle quality, structured maintenance planning, cost efficiency, and people development. WORK EXPERIENCE Transportation Manager 2006 - 2025 Bluebird Meter | Silver Bird | Golden Bird (Premium Services)- Led end-to-end land transportation operations across multiple- Premium service segments, ensuring operational excellence and service consistency- Directed fleet planning, utilization, and productivity optimization to support sustainable business growth and service quality- Delivered 12% revenue growth within three years through operational optimization, performance management, and continuous improvement initiatives- Enhanced customer satisfaction by implementing service quality controls and reducing complaint rates to below 3%- Initiated and implemented process improvement and operational efficiency programs to strengthen cost control, fleet reliability, and team performance. Fleet Maintainance Manager Marketing Manager & Specialist JULY 2025 - Present - Oversee fleet reliability and vehicle quality standards to ensure high operational readiness and service continuity- Implemented data-driven maintenance planning frameworks to improve fleet availability and operational reliability- Optimized maintenance cost structures, particularly in spare parts and inventory management, to improve cost efficiency- Led, coached, and developed maintenance and workshop teams, strengthening technical competency, productivity, and overall workshop performance.