Saima Akhtar

Background

About Saima Akhtar

With over a decade of steering insurance operations and setting up successful call centers, my expertise lies in enhancing operational efficiency and fostering client satisfaction. At Yallacompare, I am committed to driving revenue growth while maintaining compliance with industry regulations. My approach is to align with our company's mission, promoting a culture of exceptional service that retains a diverse and loyal clientele. In my current role, I manage multi-regional call center operations and lead the insurance operations team. My focus on developing innovative strategies and improving customer service management has resulted in significant process improvements. Contributing skills such as manufacturing process improvement and new business development, I ensure that our operations in the UAE, Pakistan, and Egypt run seamlessly and effectively.