Sainjelo James

Background

About Sainjelo James

To work in a challenging atmosphere that provides ample opportunities for learning & growth through hard work and diligence.An overall Experience of over 16+ years in Project Management, IT Operations, Product Sales, Business Development and Customer Service. Project Management, Customer Relationship Management, People Management, SLA management and Process Improvements. Transition and Transformation of Midsize to Large size service desks. Proficient in people management for running successful process operations & experience of developing procedures, service standards for business excellence. Possess excellent interpersonal, communication and organizational skills with proven abilities in customer relationship management and planning. Well versed in understanding client’s requirement and conducting system study to decide & achieve milestones. Strong analytical and Problem Solver Exceptional versatility with the ability to manage multiple tasks in a pressured environment.