Sam Khan

Background

About Sam Khan

Results-oriented business leader with more than 16 years of experience in day-to-day operations management of aquatic facilities, leisure, food & beverage and retail. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for the company. Streamlines processes for efficiency and productivity. Top-tier skills in business and operations management. I am very efficient in managing and applying the best practice business management principles and practices in day-to-day operations management and also effectively monitoring the outcomes. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Taking on a customer-centric approach, I will ensure high-quality customer service, marketing and promotion, service planning, forecasting and reporting processes are deployed to deliver cost-effective services in a changing environment. Experienced in using NVivo, IBM SPSS and other project management tools.