Sam Larner
Senior Director of Customer Success at Brandverity
Based in Hebden Bridge, United Kingdom
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Seniority
Director
Department
Customer/Client Service
Location
Hebden Bridge
Industry
Technology; Information and Internet
Company size
15
Contact information
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s•••••••@brandverity.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Sam Larner
With over 10 years of experience in customer success and team leadership, I want both clients and colleagues to thrive. I specialize in building relationships with customers, problem solving on their behalf, and growing their accounts — always underpinned by a strong data-led approach. My leadership style is based on empowering colleagues to succeed as independent contributors who can grow and develop their skills and abilities. I take great pleasure in celebrating their individual successes and career growth. I want to support and encourage them to be the best they can be. What sets me apart is my love for data. Not just in work but in sport as well. Data helps me to make informed decisions and prioritise my working day. I'm an expert in Pendo, Salesforce, Excel with a growing knowledge of AI use and R. Ask me how we've used Pendo to revolutionise our client outreach.
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