Sam Noakes
Senior Community and Customer Engagement Officer at Transport For Nsw
Based in Sydney, Australia
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Seniority
Manager
Department
Customer/Client Service
Location
Sydney
Industry
Truck Transportation
Company size
18K
Contact information
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s•••••••@transport.nsw.gov.au
Phone
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Background
About Sam Noakes
A professional communications and project management specialist delivering customer focused outcomes. Adapting and enabling others with accuracy, leadership, and highly skilled project communications processes. Coordinating resources, maintaining project documentation and implementing and monitoring project plans, to ensure project outcomes are achieved on time. Valuing the customer as the priority of work. Leading creative projects in digital content creation, including campaigns, Govt. correspondence, social and digital media. Pragmatic approach to project management by being flexible in the moment to realise the benefits of change while still adhering to policy, governance and relevance of the organisation. Encouraging workplace behaviour, modelling the hybrid and agile ways of leading to deliver organisational outcomes for customers and communities whilst seeking to continuously improve. Thriving in communicating with technical and non-technical staff using effective written, verbal and visual techniques to negotiate shared outcomes. Demonstrated achievement in the development and implementation of innovative communications, issues management, information provision and stakeholder and complex community engagement strategies often working in politically sensitive environments.
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