Sam Palombo

Background

About Sam Palombo

Over 6 years of Professional Sales in Auto Sales and in Business Development responsible for the generation of leads for a Blockchain infrastructure, application and communications corporation. Through research, use of social media tools and the internet I seek out potential clients for the corporation using all methods of communications to secure appointments. Major Competencies: • Closed deals and signed contracts • Delivery of product to customer • Obtaining legal and personal information regarding client for qualification and required for legal delivery of product • Prospecting for new clients • Qualifying client • Sustaining Customer Relationship Management (CRM) • Customer Service before and after sales • Customer Satisfaction and Retention • Sales Presentations of product and benefits • Sales Processes of product with client • Strong: Sales negotiations, Written and Interpersonal Communications as well as Marketing process of product to applicable audience through current multimedia streams 25 plus years as a manufacturing and quality process/leader in manufacturing engineering and quality assurance. Solid foundation and significant expertise in the application of process improvement and total quality strategies to ensure the highest standards of operations. A proactive leader with a track record of initiative, ownership, and reputation for removing obstacles and creating synergy between functional departments and teams. Excellent communication and presentation skills with experience in writing quality assurance operating processes, test procedures, and manufacturing processes as well as the development of standard operating procedures. An innovative problem-solver whose strengths lie in determining complex root causes and developing / implementing corrective actions. Commended for consistently increasing productivity through lean techniques, leading continuous improvement projects, leading internal and supplier audits, hosting FDA and Health Canada Audits, as well as ISO 13485 Registrar audits. Major Competencies: • Leading Root Cause Analysis with corrective actions implementation • Process Improvement • Continuous Improvement • Team Leadership for Increasing Quality and Scrap Reduction • Cost Reductions and Process Optimization • Developing Processes • Training staff in New Processes • Develop and Implement Corrective Actions • Lead for Internal and supplier ISO13485:2003 Audits and multi site FDA 21 CFR part 820 Audits as well as quality representative on the ISO 14971 Risk Management team