Sam Rotundo

Background

About Sam Rotundo

Sam Rotundo is a delivery leader in the DXC Hosting Services Program where he provides leadership and direction for the delivery of hosting services on a global basis. Sam brings 20+ years of leadership and client management experience in a wide variety of information technology and customer service organizations focused in various industries. Sam has demonstrated the ability to manage multiple clients, the teams that support those clients and the financial P&L associated to his organization and holds a track record in turning around high risk and high visibility operations. Areas of expertise in: • Process Optimization • Cost Reduction • Customer Relations • Service Improvement • Turnaround Escalations • International Operations • Escalation Management • Leadership by motivation and personal lead • Best Shore Transitions • Service Management Contributing Ideas that Work Client Focus: Achievement of commitments and obligations with flexibility to meet changing business needs. Leadership: Client focus, people care, leadership, program management, project planning and execution Delivery Execution: Service support, service delivery, service excellence and best practices, multi-vendor environments Consulting: Business Processes, Leadership Development, Technical Capability Management Industry Expertise: Automotive & Retail, Transportation