Samadhan More

Background

About Samadhan More

To continuously enhance my knowledge and interpersonal skill through dedication. A highly organized and hard-working individual looking for a responsible position to gain practical experience. I am an enthusiastic and experienced Customer Support Agent with a strong background in the cryptocurrency as well as Fintech industry. With 1.5 years of overall experience, including 9 months at BITBNS and 6 months at Cointrade, I possess comprehensive knowledge of customer support and operations. During my tenure at BITBNS, I successfully managed the KYC verification process, handled customer inquiries, and effectively utilized CRM panels. Additionally, I oversaw the INR deposit and withdrawal process, ensuring accurate and efficient transaction processing. These experiences have refined my attention to detail and honed my multitasking abilities. At Cointrade, I further developed my skills in business analysis and problem-solving. I am adept at gathering and analyzing business requirements, conducting market research, and identifying opportunities for process improvement. With a strong proficiency in data analysis and utilization of analytical tools, I provide valuable insights to facilitate informed decision-making