Samantha Brown

Background

About Samantha Brown

I specialize in administrative and academic support with a strong foundation in postsecondary operations, program coordination, and front-line service. Currently serving as Interim Program Support Coordinator at the University of Guelph-Humber, I bring over ten years of customer service experience and a demonstrated ability to support diverse teams and complex workflows with professionalism, adaptability, and attention to detail. In my previous role as a Learning Services Assistant at Humber Polytechnic, I supported academic programming, provided responsive front-line service, and streamlined internal operations to help ensure a seamless experience for students, faculty, staff, administration and beyond. I am known for being dependable, solution-focused, and deeply committed to enhancing day-to-day operations within academic environments. In June 2024, I was honoured with the Mentorship Award—presented by the Senior Dean of the Faculty of Health and Life Sciences after a colleague's nomination—for my commitment to guiding peers through transitions and sharing my knowledge regarding the role. Mentorship has been a consistent and rewarding thread in my work, and I take pride in fostering environments where collaboration thrives and excellence becomes the norm. I hold a degree in Social Work and diplomas in Social Service Worker and Office Administration—Health Services. I am currently pursuing a Certificate in Human Resources Management to further deepen my understanding of organizational development and team leadership. With a professional background spanning education, healthcare, banking and public service, I bring a people-centred, process-savvy approach to every challenge—and a continual drive to contribute meaningfully to high-performing, collaborative teams.