Samar Tripathy
Product Support Sr Manager at Oracle
Based in Bangalore Urban, India
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Seniority
Manager
Department
Other
Location
Bangalore Urban
Industry
IT Services and IT Consulting
Company size
199K
Contact information
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s•••••••@oracle.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Samar Tripathy
With over a decade at Oracle India, I serve as a Product Support Senior Manager, focusing on customer satisfaction, escalation management, and process optimisation. My role includes building and sustaining high-performing teams, enhancing customer experiences, and driving service efficiency. Certified as a Support Manager and Generative AI Professional, I bring a structured approach to managing global support delivery. My mission is to optimise operational processes while fostering team development and delivering exceptional support experiences. Through hiring, training, and nurturing talent, I aim to empower teams to meet organisational goals. My work reflects a commitment to improving service cost efficiency and ensuring customer delight.
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