Samara Santos

Background

About Samara Santos

Summary Of Qualifications Human Resources professional with over 18 years of experience with general vision, strategic understanding of area, business and organizational changes. Responsible for Human Resources strategic plan, budget, implemented the structure oriented by project, redefine policies and processes of people management. Expertise in Recruitment, Training & Development, Internal Communications, Conflict Resolution, Leadership Training, Talent Development, Competency Models, Ethics Code, Performance Management, Succession Planning, Compensation, Benefits, Payroll and staff. Ability to communicate with people at all levels, with clear perception of personal needs. Management relationship with a focus on business performance and goals. Specialties: HR Internal Consulting, Recruitment, Training & Development, Internal Communications, Conflict Resolution, Leadership Training, Talent Development, Competency Models, Ethics Code, Performance Management, Succession Planning, Climate Survey. Passionate, hands on, committed, strong collaborative and strategic Business Partner. MS Office applications proficiency. Knowledge about ISO International Experience Out/2015 to Out/2016 (12 months) Cork/Ireland. Out/2013 to May/2014 (7 months) Gold Coast/Australia. Besides to improve the English language and to know new cultures I had the great opportunity to work in the Hospitality and Restaurant branches, expanding my knowledge and developing customer service skills, problem solving, organization and focus on results. Language • Advanced English *Certificate - Cambridge English First FCE (jun2016). • Basic Spanish • Native Portuguese