Sameer Abdul

Background

About Sameer Abdul

Having 15+years of Strong Experience in Delivering EAIS Integration Projects managing complete scope of AD and AMS Services. Career spread across as Sr. Project Manager, Project Manager, Support Lead, Development and Testing using EAI Tools. Experience in Handling multiple EAIS Support Project, end-to-end project delivery, leading teams. Profile Summary: • Translated strategy into efficient and effective goals and operating Plans. • Streamlined L1/L2/L3 and optimized SME layer to review and align the SLAs, KPIs and Operational Metrics. • Having Strong experience in Retail, Logistics and Banking Domain Industry. Has worked across all stages of SDLC Life cycle right from Requirement gathering, coding, Testing to Go Live and Production Support. • Handing project related to EAI Integration tools like TIBCO BW, ADMIN, EMS and Mulesoft. • Having strong exposure and experience in collaborating third party vendors for Resource Onboarding, ECMS Creation and making sure Margin % is high in overall project • Experience in working at Support Lead activities and development activities. Interaction with customer as and when P1/P2 Tickets raised and taking care of RCA Documents. • Work on all System work like ECMS, Audit, Timesheets, Invoices, Allocations, Revenue Transfer. Risk profiling, PM plan, training to team • Experience in handling team so that each team members works on Remedies related to PROD environment on priority basis and giving resolution so as Business is not impacted, and SLA time is met.