Sameer Goel

Background

About Sameer Goel

21+ years of experience in Telecom industry working in Technical Sales, Solution Architect and Program Management functions in Managed Services and B/OSS domains. • Delivery Leader for Nokia Digital Operations/ OSS Product Suite (Flowone, UIV, NAC, SQM) for MEA Region. • Oversee and ensure the successful completion of the deliverables in a project. • Delivery inline with committed timelines, scope, revenue milestones, costs and quality • Handling overall delivery of ongoing OSS Projects using a hybrid model of inhouse and partner resources. • Good understanding of complete lifecycle of Telecom OSS Projects (Service fulfilment and Service Assurance) from Pre-sales to Delivery. • Good Knowledge on building Managed Services solutions to manage Telecom Operator Networks and Datacentres with a focus on Network Operations. • Executed multiple NOC to SOC Transformation projects for Telecom Operators. • Expertise to setup NOC (Network Operations Centres) at a green-field level including setting up of Physical & IT Infrastructure, Automation Tools, Processes and People Organization. • Good understanding of Tools for Service Quality Management (SQM) and Customer Experience Management (CEM) • Diversified experience in the Telecom Industry having worked with Product Companies (Nokia, Agilent, Clarity), Services Companies (Wipro and Tech Mahindra) and Telecom Service Provider (Reliance Infocomm) • Strong ability to develop and manage key relationships within targeted prospects and ensure technical credibility. • Travelled extensively across North America, EMEA and APAC for project implementations and pursuing new business opportunities Specialties: OSS, Managed Services - Technical Sales, Solution Architect, Program Management