Sameer Gupte

Background

About Sameer Gupte

Competent Professional with over 20 years of experience in account management and Partner Management, Setting up new sites and leading large teams of up to 800+ people. Analyzed business processes, identified automation opportunities, reengineered process to improve automation potential. Experience is setting up new Centers and Leading large-scale business programs with hands-on experience in Operations Set-Up & Process Automation Experienced in setting up customer success operations and develop process to measure and enhance Customer Satisfaction Impacted organization profitability through effective strategic and tactical management decisions and partner management through channel partners in UAE & Asia Skilled in identifying impediments to automation, conducted automation analysis & implementation thereof Developed world-class systems and implemented processes that will enable organization to consistently meet & enhance customer satisfaction Administer all operating data and transactions for various billings and assist in efficient contract renewals.