Sameer Hivarekar

Background

About Sameer Hivarekar

Red Hat Certified Engineer with 15+ years of extensive experience in Production Support, Operations Management. Managing mission-critical systems, and delivering consistent uptime in compliance-driven environments. Adept in automation, cloud integration, CI/CD, and ITIL-based service delivery. ACHIEVEMENTS: Employee of the Quarter (x2) – Recognized for on-time project delivery and cross-regional client satisfaction. Star Performer of the Year – Awarded for successful migration of mission-critical services across data centers JOB SUMMARY: 1. Mastercard Technology Pvt. Ltd.| Lead BizOps Engineer | Feb 2024 – Present Here I am leading global production operations, cloud integration, automation, and PCI compliance across critical payment infrastructures and tools. Giesecke + Devrient MS India Pvt. Ltd.| Principal Engineer | May 2013 – Nov 2023 Delivered L2/L3 support, Oracle RAC DB management, compliance, and automation in secure PCI/GSMAcertified banking setups. SeeInfoBiz Pvt. Ltd.| Operations Executive | Mar 2011 – Apr 2013 Managed electronic bill generation and live deployments for telecom clients with a focus on uptime, SLAs, and customer support. Resolved customer escalations under 2 hours, boosting SLA compliance. Acer India Ltd.| Senior Technical Assistant | Aug 2009 – Feb 2011 Provided technical support and deployment services for hardware/software across retail and enterprise client environments. HCL Infosystems Ltd.| Senior Technical Assistant | Jul 2007 – Jul 2009 Supported IT infrastructure and software deployments for law enforcement under the CIPA project with NIC. Skills: Automation & Configuration Management: Ansible 2.13, Chef 4.7 Monitoring & Logging: Splunk 8.1, Icinga 2.13, OP5 9.4 Application Development & CI/CD: Java/Spring Boot 3.1, AngularJS 14.0, Jenkins, Nexus, Bitbucket, Git Scripting & Frameworks: Shell Scripting 4.7, Apache NiFi 2.0, Apache Spark 3.5, Hive 4.0, Impala 4.5, Hadoop 3.4 IT Service Management: ITIL v4 Tools & Platforms: Confluence, JIRA, JBoss, ActiveMQ 5.16, Safenet-Gemalto HSM, Fusion KMS 4.0, Venafi, Keytool, SQL Developer 16.0, TOAD 2025 R1, XCA 2.9.0, PuTTY 0.83, Mobaxterm 25.1 Operating Systems: UNIX (AIX 6.1), LINUX (Red Hat 9.5), Windows 10 Databases: Oracle 12c, PostgreSQL 10, MS SQL Server 2022 Ticketing & ITSM Tools: ServiceNow 16, BMC Remedy 20.02