Sameer Patondikar
Senior Manager Customer Service at Tata Tele Business Services
Based in Andhra Pradesh, India
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Seniority
Manager
Department
Operations
Location
Andhra Pradesh
Industry
Telecommunications
Company size
5.5K
Contact information
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s•••••••@tatatelebusiness.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sameer Patondikar
16 years experience in customer service delivery/operations • Worked in all areas of customer service(Call center, backend operations,collections,retentions complain Management, Order fulfilment etc) • Managing large teams(500+ employees) & managing small & big vendor’s/service partners • Experience in successful start-up of operations & seamless running of service operations • Process development and improvisations • Business transition from one service partner to another • Competition mapping for benchmarking internal processes • Interpreting, driving & improving quality of service • Worked in different geographies and all areas of customer service
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