Sami Lappi

Background

About Sami Lappi

Strategic from the top, hands-on at the core. With a career that bridges entrepreneurial grit and corporate leadership, I bring a unique blend of strategic vision and operational expertise. As the SIAM Design Team Lead, I draw on deep experience in service integration, transition, and service desk operations—skills honed through a journey that began on the front lines and evolved into leadership. Before entering the corporate world, I spent a decade founding and running three companies across diverse sectors. That entrepreneurial chapter sharpened my ability to adapt, innovate, and lead through complexity—traits I now apply to managing high-performing teams and delivering impactful service outcomes. I’m passionate about building bridges between strategy and execution, fostering collaboration, and driving continuous improvement in every project I lead.