Samir Kotadia
Eit Operations - Senior Support Tech at Skip
Based in North York, Canada
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Seniority
Staff
Department
Information Technology
Location
North York
Industry
Software Development
Company size
2.4K
Contact information
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s•••••••@skipthedishes.com
Phone
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Background
About Samir Kotadia
End User Experience Focused Enterprise IT Support Specialist.* Experienced and knowledgeable Information Technology systems support professional with 4+ years’ experience.* Skilled problem-solver able to communicate with users at all levels of technical proficiency.* Troubleshoot, resolve, and document user help requests for desktops, laptops, mobile, network and peripheral problems.* Driven and self-motivated, and therefore effective at completing tasks with minimal supervision.* Highly adept in systems analysis diagnostics and troubleshooting and conflict resolution. Exhibits excellent organizational and problem-solving skills.*These and other experiences helped me to develop proficient knowledge of multiple Business software programs and operating systems, for instance, Active Directory,Azure AD, O365 Apps, Google Suite, CISCO Networks, Windows Server OS, Cisco VPN, RSA Token, Enterprise Connect, VMware Workstation, Citrix Workspace, TCP/IP, DHCP, DNS, SCCM/MECM, Self Service, Apps-V, MS Intune, JAMF PRO, Aternity, Zscaler, ServiceNow, Jira Service Desk, Clearview, SEP and MS ATP Anti-Virus, IT Inventory, Creston Air AV Conference system, Cirrato Printing ETC which are necessary for my job.
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