Samone Lucas

Customer Service Specialist at United States Postal Service

Based in East Orange, United States

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Seniority

Staff

Department

Public Administration & Safety

Location

East Orange

Industry

Government Administration

Company size

160K

Contact information

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Email

1 credit

s•••••••@usps.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Samone Lucas

With over 15 years of work experience in customer service and retail, I am a customer service specialist at the United States Postal Service (USPS), where I provide courteous and efficient service to customers, resolve issues, and train new hires. I have a bachelor's degree in business administration and management from the University of Phoenix, and I am proficient in customer service management, customer engagement, and customer service training. My core competencies include communication, problem-solving, teamwork, and leadership. I am passionate about delivering exceptional customer service and ensuring customer satisfaction. I value integrity, respect, diversity, and innovation, and I seek to contribute to the mission and vision of USPS as a trusted and reliable service provider.

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