Samrat Batabyal
Director of Operations at Tp
Based in Kolkata, India
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Seniority
Director
Department
Operations
Location
Kolkata
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
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s•••••••@teleperformance.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Samrat Batabyal
Dynamic & result oriented professional with 13+ years rich cross-functional expertise in managing the entire spectrum of call center In-bound, Out-bound operations, Client Interface & Delivery with specific focus on Accounts Receivable / Collection by Leading, inspiring and co-coordinating efficiently with the Call Center management team at all levels to create motivate and engaged team environment and drive performance driven operational activities including day-to-day operations, training, and quality for multiple accounts programs LOBs or particular practice areas verticals that contribute to the acquisition, satisfaction and retention of client contracts agreements. Proven ability to own P&L and business outcomes, including financial, operations, and people strategy by driving continuous improvement and people management strategies,
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