Samson Mutua
Sales & Marketing Coordinator at Enashipai Resort & Spa
Based in Naivasha, Kenya
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Seniority
Staff
Department
Sales & Business Development
Location
Naivasha
Industry
Hospitality
Company size
321
Contact information
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s•••••••@enashipai.com
Phone
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Background
About Samson Mutua
With a solid foundation in the hospitality industry, I bring forth extensive experience to excel as a Sales & Marketing Coordinator. Over 6 years in the field, predominantly within five-star hotel settings, I've honed my skills in customer service, event coordination, and strategic marketing. At Enashipai Resort & Spa, I spearhead sales initiatives, manage reservation inquiries, and negotiate contracts with both corporate and leisure clients. My role extends to crafting and executing innovative marketing campaigns to showcase the resort's offerings effectively. Collaborating seamlessly with operational and banquet teams, I orchestrate diverse events, ensuring seamless execution and guest satisfaction. Leveraging my proficiency in Micros Fidelio, MC, NAVARI, Opera PMS, and Opera Cloud systems, I streamline reservation management processes, optimizing efficiency and accuracy. My overarching mission is to deliver exceptional service, elevate the resort's brand presence, and drive revenue growth through strategic sales and marketing endeavors.
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