Samson Owoseni

Background

About Samson Owoseni

I am a Technical & Application Support Analyst with over half a decade of experience supporting enterprise IT systems, applications, and infrastructure across financial services, hospitality, and logistics.Skilled in troubleshooting, incident management, and application support, I ensure business-critical platforms run smoothly by resolving technical issues, deploying updates, and collaborating with cross-functional teams to maintain system reliability.My expertise spans Microsoft 365 administration, Azure fundamentals, server maintenance, bespoke application support, and end-user training. I’ve worked directly with stakeholders and end-users, translating technical problems into clear solutions that improve uptime and user satisfaction.I hold CompTIA Network+ certification and have hands-on experience supporting SaaS platforms, IT infrastructure, and client-facing applications. Passionate about continuous learning, I’m now focusing on roles where I can leverage both technical troubleshooting and application support to deliver value and innovation. Core Strengths: Application Support | Technical Support | Microsoft 365 & Azure | IT Infrastructure | Systems Troubleshooting | Customer Success