Samuel Bello
Implementation Service Desk- Squad Lead (Apac Market) at Tdcx
Based in WP. Kuala Lumpur, Malaysia
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Seniority
Other
Department
Other
Location
WP. Kuala Lumpur
Industry
Outsourcing and Offshoring Consulting
Company size
16K
Contact information
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s•••••••@tdcx.com
Phone
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Background
About Samuel Bello
Over 5 years of experience in the financial industry and 5+ years in sales- Extensive background in Mortgage Banking, managing mortgage accounts including taxes and insurance through proactive outbound calls to offer tailored financial programs- Proficient in generating reports for loan transfers using SSRS and JIRA to ensure operational efficiency- Experienced in Fraud Risk, investigating potential fraud cases and escalating bugs for timely resolution- Experienced in Due Diligence Questionnaires (DDQ) and Requests for Proposals (RFP), contributing to thorough assessments and responses. Currently serving as a squad leader for the AUNZ Market in Sales Team, responsible for- Supervising team members - Setting goals and assigning tasks - Monitoring performance to drive success
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