Samuel Ebeid
Hotel General Manager at Ihg Hotels & Resorts
Based in Greencastle, United States
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Seniority
Manager
Department
Operations
Location
Greencastle
Industry
Hospitality
Company size
19K
Contact information
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s•••••••@ihg.com
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Background
About Samuel Ebeid
As a Store General Manager at National Vision Inc, with 10+ years of experience in hospitality and retail management, the focus is on operational excellence, strategic planning, and delivering superior customer outcomes. The successful launch of a high-volume retail location, featuring a remote doctor’s office, highlights a commitment to driving sales growth and fostering community partnerships. Achievements include exceeding budgetary goals by 16% within the first year and earning a 90% Net Promoter Score by cultivating an exceptional customer experience. Previous roles as a Hotel General Manager at IHG Hotels & Resorts and Choice Hotels International refined expertise in optimizing operations, leading renovations, and implementing strategic pricing initiatives. These experiences have shaped a results-driven approach to leadership, with a focus on team development, financial performance, and brand enhancement. Holding multiple certifications, including CHA and certified revenue management credentials, the goal is to empower teams and enhance organizational success in dynamic retail and service environments.
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