Samuel Frowde
Customer Success Manager at Pugpig
Based in Australia
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Seniority
Staff
Department
Customer/Client Service
Location
Australia
Industry
Internet Publishing
Company size
51
Contact information
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s•••••••@pugpig.com
Phone
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Background
About Samuel Frowde
Customer Success Manager with 9+ years’ experience in fast-paced tech environments, including SaaS start-ups and global enterprises. Proven track record managing £1M+ ARR portfolios, driving customer retention and expansion, and leading cross-functional initiatives to improve satisfaction and commercial outcomes. Skilled in enterprise stakeholder engagement, strategic account planning, and using data to optimise customer success operations.
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