Samuel Olaleye

Background

About Samuel Olaleye

Transforming technology challenges into scalable solutions that drive business success! As a Technical Support Engineer with over 3 years of hands-on experience in Microsoft Power Platform and Dynamics 365, I specialize in optimizing workflows, troubleshooting complex issues, and delivering innovative solutions. From developing 20+ custom automations to reducing system downtime by 30%, my work has consistently delivered measurable results, including a 25% increase in customer satisfaction. I’ve excelled in Power Apps, Power Automate, copilot studio, and Sharepoint integrations, resolving high-priority technical issues and enhancing operational efficiency by 40%. At Tek Experts, I provided tier 2/3 support for 15+ Power Platform users weekly, achieving a stellar 95% SLA resolution rate, while conducting training sessions that boosted team proficiency by 35%. What sets me apart? My relentless focus on problem-solving, my ability to bridge technology and business goals, and my drive to empower organizations with data-driven, innovative tools. My vision is to spearhead projects that leverage the full potential of Power Platform and cloud technologies, building scalable solutions that adapt to the ever-evolving tech landscape. Core Competencies and Strengths: Workflow Automation | Power Platform | Dynamics 365 Cross-Team Collaboration | Performance Optimization | Problem-Solving SQL Server | Microsoft Azure | Sharepoint Integrations Passionate about creating impact? Let’s connect and discuss how my expertise can transform your organization’s technology ecosystem!