Samuel Williams
Director, IT Service Management at James River Insurance Company
Based in Richmond, United States
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Seniority
Director
Department
Information Technology
Location
Richmond
Industry
Insurance
Company size
533
Contact information
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s•••••••@jrvrgroup.com
Phone
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Background
About Samuel Williams
A collaborative, innovative and solutions-oriented technology services manager with more than 20 years’ experience leading technology teams. Passionate in leadership, IT analysis, business operations and technology finance. Adept at delivering pioneering, risk centric strategic business process, controls, and information technology solutions that drive productivity and value through communication, partnership and data driven decisions. Areas of expertise include ITSM, ITIL - Service Delivery to include hardware and software technology help desk and service desk to include configuration mgmt. Agile Technology Team Leadership, Change Control Management, Process Management and Controls, Cost Driver Analytics, Productivity Analytics, Business Analytics.
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