Samurdha Sivan

Background

About Samurdha Sivan

A seasoned information technology analyst with comprehensive hands-on experience in the design, implementation & management of end user computing environment and provide excellent support abilities in Windows and associated platforms. Maximize customer satisfaction by strategically managing incidents and implementing process improvements. Possess excellent leadership and motivational qualities with ability to lead team towards achievement of goals. Skilled at assessing organizational needs, making recommendations and implementing effective solutions that improve efficiency while meeting short-term and long-term objectives. Highly ethical in all professional dealings and business interactions. Able to establish a positive rapport with a variety of clients, colleagues and senior managers from diverse backgrounds