Sandeep Shukla

Background

About Sandeep Shukla

Technical Support Engineer with Expertise in Software Integration, Support" As a seasoned Technical Support Engineer with extensive experience in software integration,and support, I bring a wealth of skills and expertise to any project. I excel in analyzing, troubleshooting, and resolving technical issues while working collaboratively with cross-functional teams to achieve project success. With a strong foundation in RDBMS, and reporting tools like Kibana, I am adept at writing complex SQL queries, and creating stored procedures. I also have experience in automating build and deployment processes with Jenkins and testing APIs with Postman. In my current role as an Production Support Engineer at Pharmaeasy, I am responsible for integrating software systems, automating build and deployment processes, testing APIs, and providing technical support. I am highly skilled at using Kibana, Jenkins, AWS, Postman, SQL, and PL/SQL to troubleshoot and resolve technical issues. I have a proven track record of providing exceptional technical support to clients, end-users, and internal teams and am committed to ensuring seamless end-to-end delivery for clients.