Sandra Bellamy

Background

About Sandra Bellamy

Results oriented individual; 20 years of experience with the ability to function at a high level in a wide variety of settings. Organized and independent worker with strong time management skills. Strong decision making and communication skills. Goal-oriented individual with strong leadership capabilities, professional and organized individual who has the ability to learn concepts quickly with strong work ethics.TSYS Card Guard, Credit Cards, AML GUI, MS Access, MS Office, IAFCI, First Track, JIRA, FDR, FDR Host Client relations, Compute proficient, Customer Satisfaction, Multi-Tasked, Project auditing, Issue ResolutionsAssisted in the managing of the company database and verified, edited and modified member's information. Conflict resolution. Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.My communication is my strongest asset. I have received accolades at various times from both customers and internal employees as a result of my professionalism. Working exceptionally well with co-workers.During my first year as a System of Records analyst within the last 6 months prior to my evaluation I averaged 2 projects per month. All projects were submited in on time with the desired results met.WIthin 6 months of being in the role of System of Records I learned the departments PNP's, SQL queries, Database mining and other Business Analyst responsiblities.