Sandra Cattelya
Customer Support Specialist at Influx
Based in Bandung, Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Bandung
Industry
Technology; Information and Internet
Company size
984
Contact information
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s•••••••@influx.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Sandra Cattelya
I have 4+ years experience delivering high quality customer support with multiple helpdesks experience: Zendesk, Front, Freshdesk, Intercom, Help Scout, Gorgias. I have been working remotely for an Australian startup company. I'm highly adaptable, low maintenance, and detail-oriented. Have handled a total of 15+ clients from various field of businesses; eCommerce and SaaS, email support and live chat. A high performing agent with high quality responses and keep the CSAT score above 95%. In addition to that, I'm a strong operations professional with a Bachelor's degree in English Literature.
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