Sandra Chicas

Background

About Sandra Chicas

Experienced Administrative Assistant and dedicated to ambulatory-hospital patient services. Committed to delivering acts of kindness (CiCare), Patient Experience, Customer Service, Training, IT, and computer skills. Skilled in Patient Relations, collaborating, and participating during hiring interview panels. Technical skills: EPIC Systems, Business systems - Web Scheduler, AP checks, eInvoice, Lawson requisitions. HR skills: HR Systems - employee assistance, panel interview, organizing & report employee information. Received a Bachelor of Science degree from California State University Northridge (CSUN) in Health Administration with an emphasis in Sociology minor at College of the Canyons. Strong community and social services professional with experience in working with diverse populations. CAPSTONE PROJECT:(problem) Change the process with patient wait time.(Solution) Reduce patient wait time; start with a team approach to work together and commit to the unit goals focusing on the Patient Experience: Family support, transparency, cultural diversity, sensitivity, and inclusivity.