Sandra Dias

Background

About Sandra Dias

Career Objective I am a consistent, hardworking and a highly motivated individual. I am a people person who understands the importance of my job duties and expectations they entail. I am seeking to improve upon my position by working on my strengths and expand my knowledge and skills. While always on the lookout for newer challenges, I am looking forward to establishing a long term employment tha will help in my personal and professional growth. Skills Professional-Developed manuals for customer service procedures, policies and standards -Experience of Microsoft software- Word, Excel and PowerPoint -Conducted internal surveys towards improving customer care and service -Demonstrated ability to train, monitor and supervise junior and new staff -Completed basic level arabic language course in reading, writing and speaking Personal-Possess a good level of written and verbal communication skills in English -Committed to promote high quality standards at all times -Ability to multitask and stay calm under pressure -Able to work as part of a team and react effectively when dealing with challenging situations Languages English, Hindi, Marathi and Konkani