Sandra Martin

Background

About Sandra Martin

Product Manager / Business Manager with extensive end-to-end customer / client and vendor management. Strong understanding and experience in a global business environment. Overseeing or assisting multiple internal departments, including a diverse set of stakeholders, with a focus on efficiently exceeding company goals and objectives while fostering positive and effective communication. Willing to move and travel for business based on the needs of the role. KEY BUSINESS STRENGTHS -Strategic client and vendor engagement including negotiation, continued relationship building and account development -Ability to interact with all departments and team members including Senior Executives -Collaborate with diverse teams and customers to clarify a problem, iterate on the solution while balancing trade-offs then monitor and measure the outcome -Strong leadership and team management of local as well as remote international team members -Complete contract negotiation and contract management -Create and collaborate on departments financial reporting and planning including department budget, forecast and board reporting -End-to-end product management from research to on going maintenance and completion of project or program throughout the life-cycle -Technical oversight of capacity management recommendation and implementation -Work with IT and other departments in relation to building efficient tools, reports and processes -Project management for provisioning, technical upgrades, billing system, network changes, products and new ventures -Deep quantitative data analysis of business segments -Dispute resolution -Fraud management recommendations and analysis -Complete wholesale billing system management -Research and development for product divisions -Data Analysis of market data and current trends -Due-diligence review for viability of new market acquisitions