Sandra Mroz
Customer Relations Supervisor at Maple Lodge Farms
Based in Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Canada
Industry
Food and Beverage Manufacturing
Company size
946
Contact information
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s•••••••@maplelodgefarms.com
Phone
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Background
About Sandra Mroz
Customer service leader with 25+ years of experience delivering exceptional support across retail and call centre environments. Skilled in retail management (10 years) and inbound/outbound call centre operations (10+ years), including supervisory experience overseeing teams and driving performance. Recognized for strong communication, analytical, and interpersonal skills, with a proven ability to explain complex policies and procedures clearly. Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and business platforms such as D365, CRM, TS2, CIS, AS400, Verint, COINS, ECIF, and Business Vision. Known for quickly learning new systems, streamlining processes, and improving efficiency. Adaptable and reliable, with a valid G license and personal vehicle for flexible mobility.
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