Sandra Wallace
Switch Network Technician at Rcn
Based in Pittston, United States
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Seniority
Staff
Department
Other
Location
Pittston
Industry
Telecommunications
Company size
1001 to 5000
Contact information
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s•••••••@astound.com
Phone
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Background
About Sandra Wallace
Switch Network Technician, 23 years experience with line side installation and/or modifying subscriber configurations for residential and business voice customers. Provide direct voice-based trouble shooting and telephone feature assistance to internal users, as well as external residential and business customers. Responsible Organization- manage toll-free number databases, assign numbers, and maintain records on the status of toll-free numbers through the use of SMS TFN Registry, Somos, Lumen, and Verizon Portfolio systems. Review all Letter of Authorization (LOA's) for proper release, porting, and indexing with a new RespOrg carrier.
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