Sandra Walther
Customer Success Manager at Osapiens
Based in Madrid, Spain
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Seniority
Manager
Department
Customer/Client Service
Location
Madrid
Industry
Software Development
Company size
602
Contact information
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s•••••••@osapiens.com
Phone
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Background
About Sandra Walther
Customer Success & Change Enablement expert with 8+ years of experience driving IT transformation and SaaS adoption. Proven ability to navigate complex enterprise projects, aligning cross-functional stakeholders and building strong customer relationships. Passionate about creating sustainable, self-serve learning experiences that accelerate time-to-value. Proven success in designing engaging upskilling programs using LMS platforms, video content, and data-driven insights. Familiar and confident serving both customer-facing and end-user audiences. Skills: Onboarding · Software Implementation · Enablement Strategy · Instructional Design · Knowledge Management · Learning Analytics · Change Management · Stakeholder Engagement · Customer Centricity · Targeted Communication · Process Design · Creativity Tools: Articulate · LearnUpon · Canva · Asana · Salesforce · Jira · Gainsight · Confluence · Miro · Microsoft Office · Vyond
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