Seniority
Staff
Department
Information Technology
Location
Saint Johnsville
Industry
Banking
Company size
1.9K
Contact information
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s•••••••@nbtbank.com
Phone
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Background
About Sandy Manchester
Input Help Desk tickets into KACE PC Technician duties Update Computer Software + Hardware inventory Troubleshoot Software, Hardware, Connectivity, Printing, Citrix, and telephone issues pertaining to LAN and WAN equipment using remote desktop connectivity Set up audio/visual equipment for Presentations on and off-site Create/Maintain user accounts in an Active Directory Environment Complete basic work on servers on an as needed basis Setup new WAN residential and office sites as needed Maintain/Troubleshoot Avaya Definity, Magic telephone systems on and off-site Responsible for computer upgrades to Windows 10 and soon to be 11 company wide Specialties: OPERATING SYSTEMS: Windows Server (thru 20012), Windows 10, Windows Vista and Linux PROGRAMMING TOOLS: Microsoft Visual Studio, Visual Basic, C, C ++, HTML, JAVA, COBOL SOFTWARE APPLICATIONS: VMWare, Citrix, Cisco IOS, MS SQL Server (v7–v2005), Microsoft Exchange (all versions), Great Plains Dynamics, Microsoft Office Suite (Word, Excel, Access, Project, PowerPoint) HARDWARE: HP servers, HP PCs, IBM tablets, HP Thin Clients, and HP/IBM notebooks, HP, Xerox and Canon printers, Netgear/Cisco routers
Decision-makers
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