Sanjay Paul
Program Delivery Manager Panjab and Sindh Bank at Wipro
Based in Gurgaon, India
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Seniority
Manager
Department
Other
Location
Gurgaon
Industry
IT Services and IT Consulting
Company size
261K
Contact information
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s•••••••@wipro.com
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Background
About Sanjay Paul
Over 22 + years of total experience in AMS, IT Application, Infra Support, Managed services and Delivery Domain As a Techno Functional Project Delivery Manager, i have managed several large scale and greenfield project some of them includes AMS, Transition and Launching new digital solution using Agile sprints, Devops, Crowdsourcing model. Performing major responsibilities such as guidance to Architects for optimized solutions, Setting up and Managing day to day Operations, moving operations to SOP based solutions and self-help initiatives, Trend analysis for throughput, KPIs and SLAs management, high performance and delivery of a self-sufficient support team. Conducting Techno functional Webinar, Training and facilitating. Ensuring 99% FRC. Managing system availability across platforms, planning and communication, DC, DR drills, automation and continuous improvement initiatives. having experience of Telecom, Insurance, Banking, Manufacturing and Educational domains.
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