Sanjay Sen

Background

About Sanjay Sen

Seasoned Technical Delivery Manager with 18+ years of expertise in managing complex IT projects and leading high-performing, globally distributed teams. I excel in delivering Avaya Call Center applications implementations, Cloud-based solutions, leveraging PMP and ITIL certifications to ensure project success. My passion lies in driving innovation, optimizing offshore delivery models, and fostering cross-functional collaboration to exceed client expectations. Throughout my career, I have successfully delivered scalable, secure solutions for industries such as banking, airlines and telecommunications. My technical acumen on Cloud platforms (AWS, Azure, Google Cloud), Microservices, DevOps, and Design Patterns. Skilled in stakeholder engagement, I thrive on aligning technical strategies with business goals. Highlights of my journey include reducing operational downtime by 20% through automation, enhancing offshore team productivity by 20%, and consistently meeting deadlines and budgets for critical projects. Whether managing risks, designing actionable metrics, or mentoring teams, I am committed to delivering excellence.**Technical Skills**- Cloud Platforms: AWS, Azure, Google Cloud - Technologies: Microservices Architecture, DevOps, Design Patterns - Project Management Tools: 8JIRA, MS Project, CRM Systems -*Automation & Optimization: Process Automation, SLA Compliance, Dashboard Reporting **Management Skills**- Delivery Management: End-to-end technical project delivery, milestone tracking, risk management - Stakeholder Engagement: Client communication, requirements gathering, expectation alignment - Offshore Service Delivery: Distributed team collaboration, time zone management, cross-cultural communication - Leadership: Team mentoring, performance enhancement, fostering accountability **Certifications**- Project Management Professional (PMP)- ITIL Certification - Azure Certified Solutions Architect - Certified Scrum Master - Certified Scrum Product Owner **Key Competencies**- Strategic Planning and Execution - Performance Monitoring and Reporting - Risk Identification and Mitigation - Scalable Solution Development Let’s connect if you’re looking for a results-driven leader to transform ideas into impactful solutions.