Santanu Ray

Background

About Santanu Ray

TRANSFORMATIONAL EXECUTIVE MANAGEMENT – IT / TechOpsI am a masterful problem-solver with 20+ years of Global Transformational Leadership experience – creating and implementing innovative technical foundations and process-oriented systems (software, hardware and people) solutions to business needs. A maverick at optimizing business processes and resources, dissecting complex issues to craft and execute robust, efficient, iterative roadmaps that reduce cost, maximize ROI along with improving corporate productivity, bottom-line and customer satisfaction.CAREER HIGHLIGHTS Spearheaded technology and operational transformation at a financial services company that supported nearly $1 B (50%) growth in their management portfolio, 35% increase in number of managed accounts, and 50 – 80% overall service level improvements with less than 5% net increase in corporate headcount and expenses. Proven track record of managing - in a time, cost- and resource-optimized manner – large project portfolios ($5M -$50M) with globally distributed teams of 100+ people working simultaneously on multiple key, cross-functional initiatives of varying scope and complexity at concurrent sites in the US, EU and Asia. Achieved overall operational efficiency improvements of 100 - 700+% and OpEx & CapEx savings of up to 70%, while supporting 30 - 150+% annual business growths – by architecting, designing and implementing business process-centric software and systems enhancements/upgrades. Built, directed and mentored geo-dispersed, high-caliber, multi-discipline teams with 95+% talent retention record by actively fostering initiative, ingenuity, synergistic collaboration, continuing education and cross-functional training. CORE COMPETENCIES Stewardship of Technology Strategy, Innovation and Architecture Enterprise-wide People (Roles), Processes, Systems & Data Integration Business Process Analysis,(re-)Engineering, Optimization and Automation Program and Project Portfolio Management, Symbiotic relationship-builder with Vendors, Partners & Key stakeholders LEAN Organizational Planning and Development S.M.A.R.T® Global Leadership Budget Management Clear and effective communicator across all levels of the enterpriseBest suited to a Senior/Executive Technology Management formulating and executing key tactical and strategic initiatives for improving enterprise-wide operational efficiency and service-levels by leveraging the best of relevant technology and multi-discipline, geo-distributed, high-caliber teams.Contact: SANTANU_RAY@YAHOO.COM