Santhoshi Basuthkar
Senior Customer Success Manager at Hootsuite
Based in Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Canada
Industry
Software Development
Company size
1.7K
Contact information
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s•••••••@hootsuite.com
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Background
About Santhoshi Basuthkar
Seasoned Customer Success Manager with 9+ years of experience in building partnerships across Enterprise and SMB customers. Data driven hypothesis creation, strategic recommendations backed up by data and using those insights to scale engagement programs are my Superpowers. Showing up with a Growth Mindset, how can I get 1% better everyday is my deeply engrained trait. Been very fortunate to work on several new product launches and implementation that led to revenue expansion: Veryon-> Led the launch of Guided troubleshooting App for Apple and android device across Enterprise partners. Dext -> Led the launch of our first ever Desktop integration with QuickBooks Desktop. Uber Eats Canada -> Launched 900+ Subway stores, 100+ Burger Kings, worked simultaneously on the launch of Tim Hortons and Yum Brands (KFC, Taco Bell and Pizza Hut) on Uber Eats App in Canada Uber Eats Chennai -> Led growth from 5K trips a day to 50K trips in 6 months
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