Santosh Hotchandani

Background

About Santosh Hotchandani

Over 20 years of extensive experience in the Telecom and IT industry, delivering exceptional service to best-in-class customers- Proven expertise in **Program Management**, with end-to-end responsibility for delivering customer service, internal network projects, and customer network implementations. Adept at controlling results to meet agreed timelines, cost, and quality criteria while ensuring customer satisfaction- Skilled in **pre-sales activities**, including feasibility studies, RFPs/RFIs, commercials, and pricing strategies- Deep understanding of **Telecommunications** concepts and hands-on experience with technologies such as **MPLS, SD-WAN, Security, and Data Center solutions**- Results-driven professional recognized for leading major initiatives, adapting to rapidly changing environments, and resolving mission-critical issues to ensure project success- Strong **problem-solving skills** and confident decision-making abilities, leveraging extensive experience and technical expertise to deliver effective solutions that enhance customer satisfaction and optimize operational costs- Certified in **CCNA** and **Project Management**, with a solid foundation in IT and network infrastructure- Currently part of a dynamic **global IT-Network team**, tackling diverse challenges and delivering innovative solutions for infrastructure, data centers, backbone networks, enterprise networks, and client connectivity- Exceptional skills in **relationship building, team management, upskilling, vendor management, escalation handling, jeopardy management, collaboration, and consulting**.