Santosh Kumar Mukhlal

Background

About Santosh Kumar Mukhlal

Associate Director at Cognizant | FullStack Delivery Lead at Sanofi | 22+ Years in IT Service Delivery & Program ManagementI am a seasoned IT leader with over two decades of experience driving complex, multi-tower programs across global Life Sciences organizations. Currently, I serve as Associate Director at Cognizant and lead FullStack Delivery for Sanofi’s Manufacturing & Supply program—a high-impact, multi-million dollar initiative in discrete and Batch manufacturing. Academic & Professional Credentials - Master’s in Information Technology Project Management - Six Sigma Green Belt Certified - Multilingual: French (B2), German (A2) – Certified by Busuu & Duolingo Industry Expertise I’ve successfully led transformative programs for top-tier clients including Sanofi, Roche, Pfizer, Hospira, Dr. Reddy’s Labs, Fresenius, and Cipla—delivering measurable business value, operational excellence, and innovation. Core Competencies - FullStack Software Development & SAP Solutions - Program Governance & Agile Delivery - Financial Analysis & Business Value Realization - Stakeholder Engagement & Client Relationship Management - Compliance & Contractual Governance Current Focus at Sanofi I lead the Manufacturing & Supply program, overseeing- Program Governance: Stakeholder alignment, change & scope management, communication ceremonies - Execution Excellence: Sprint/PI planning, cross-functional team orchestration - Metrics & Reporting: SLA adherence, bid vs. did tracking, operational KPIs - Operational Excellence: Continuous improvement & best practice adoption - Business Growth: Identifying new opportunities & supporting strategic pursuits - Community Leadership: Enhancing program management standards, tools, and training Global Delivery ExperienceMy career has taken me across geographies and cultures, enabling me to develop a global mindset and a deep appreciation for diversity in teams and business practices. I have successfully led delivery teams in:North America,Europe (France, Germany, Switzerland),Asia-Pacific (India, Singapore)This global exposure has enhanced my ability to manage distributed teams, navigate cross-cultural dynamics, and deliver consistent value across time zones & regulatory environments. What I’m Looking ForOpen to collaborate on transformation initiatives that leverage technology to solve real-world problems. Driving operational excellence, enabling digital innovation, or building high-performing teams, I bring a strategic mindset and a hands-on approach to every challenge.