Santosh Panda
Outlet Manager at Accor
Based in Chennai, India
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Seniority
Manager
Department
Operations
Location
Chennai
Industry
Hospitality
Company size
101K
Contact information
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s•••••••@group.accor.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Santosh Panda
A seasoned hospitality professional with over 15 years of progressive experience in the dynamic world of food and beverage management. My journey has taken me across prestigious international hotel chains and restaurants, where I've honed my skills in creating unforgettable dining experiences and leading teams to operational excellence. What I Do At the heart of my work is a passion for service excellence. I specialize in managing high-volume dining operations, from menu development and budget management to staff training and customer service. I thrive on enhancing guest satisfaction through personalized service, swift issue resolution, and meticulous attention to detail. Leadership is where I shine—I have a proven track record of inspiring diverse teams, fostering a collaborative environment, and developing staff to achieve their full potential. My hands-on approach and commitment to quality have consistently driven sales growth, operational efficiency, and exceptional guest experiences. My Expertise • Hospitality Management: Expert in overseeing complex F&B operations, ensuring both guest satisfaction and business success. • Team Leadership & Development: Passionate about mentoring and empowering teams to foster growth and deliver outstanding service. • Innovative Menu Development: Skilled in culinary innovation and menu engineering to meet diverse customer needs and market trends. • Operational Efficiency: Adept at streamlining operations, managing budgets, and implementing effective marketing and promotional strategies to drive revenue growth. • Customer Service Excellence: Committed to enhancing guest experiences through personalized attention, quality service, and swift resolution of any issues. Looking Forward I am eager to connect with professionals in the hospitality industry to share insights, explore new opportunities, and contribute to the success of forward-thinking organizations. Let's collaborate to set new standards in hospitality excellence!
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