Santosh Shinde

Background

About Santosh Shinde

IT & Infra support professional with 9+ years of experience looking for a challenging position where I can utilize my expertise to help accomplish a company’s global corporate goals. My experience consists of end-user support, team workload management, documentation of processes/procedures, and testing/deploying emerging technology. My skills (technical and interpersonal) include outstanding troubleshooting skills, extremely resourceful, exceptional verbal and written communication, high attention to detail, ability to multitask, ability to prioritize in a high-paced environment, autonomous, fast learner, and works well in a team (internal, external, virtual, and interdepartmental). I believe a successful IT & Infra support services group is one that resolves end-user issues promptly, implement solutions that would make users more efficient, and educate users on corporate technology that will make it an aid to their daily responsibilities instead of frustration. My objective is to work in a team to accomplish this goal.