Saphire Cortez

Background

About Saphire Cortez

saphirencortez@gmail.com SAPHIRE N. CORTEZ OBJECTIVE Experienced Store Manager in retail who has developed skills in sales, customer service, and employee management to maximize company profitability. SKILLS & ABILITIES Certified: Level 3 in V University Software: Microsoft Office, Adobe Illustrator, Adobe Photoshop, PASS, AIS, all search engines WPM: 35 EXPERIENCE BENEFITS SPECIALIST, CONDUENT 2016-2017 Enroll participants into medical, dental, and vision coverage. Performed transactions from 401k and Retirement Savings Plans. Performed qualitative research on various issues and provided effective support to various programs. Managed client calls and determined research objective. Excellent communication skills in both oral and written forms. Ability to work on deadlines. ASSISTANT MANAGER, THE VITAMIN SHOPPE 2015-2017 Monitoring sales levels to determine product volume, adjustments, replenishments, and allocations. Responsible for opening and closing several retail operations. Trained, managed, and supervised a team. Resolved conflicts as well as assisted with professional growth. Established and maintained good working relationships with wholesale vendors. Contributed to advertisement and promotional activities, including in-store and off-site events. EDUCATION VINELAND HIGH SCHOOL, VINELAND, NJ High School Diploma, Graduated 2013. CUMBERLAND COUNTY COLLEGE, VINELAND, NJ Elementary Education, Associates Degree, Graduation 2019.