Sapna Verma

Background

About Sapna Verma

IT graduate with practical experience gained from work integrated learning program and also having excellent digital literacyskills and information technology skills gained while studying Bachelor of Information technology at DEAKIN UNIVERSITY(Burwood) and volunteer placements. I am eagerly looking for new opportunities, where I can contribute my technical as well as soft skill towards the growth of the company. I am Highly articulate individual able to work confidently with diverse cultures and situations in which cultural awareness and appreciation are integral.some of my personal attributes are. Honest. Hard working. Team worker. Fast learner. Work with integrityTechnical Skills• Onboarding and offboarding of users.• Active directory and O365 user management.• Managed and created groups, DL and shared mailboxes for O365.on Domains.• Setting up VPN for the end.• Setting up MFA for the end users.• Remote Management Monitoring like Config Manager.• Ticketing Tool- Service Now.• Managing printers for the end users.• End user desktop troubleshooting.