Sara Baboo

Background

About Sara Baboo

At OMERS, I collaborate with a diverse team of professionals to deliver unforgettable customer experiences to our members. I leverage my solid foundation in psychology and marketing to understand our members' needs, preferences, and expectations, and to design practical solutions that meet and exceed them. I also apply my strong communication and interpersonal skills to build and maintain long-term relationships with our members, ensuring their satisfaction and loyalty. Previously, I worked as a Customer Service Representative at Scotiabank, where I honed my customer service and problem-solving skills. I handled complex inquiries and issues from high-value clients, resolving them with precision and professionalism. I also executed financial transactions with meticulous accuracy, adhering to stringent bank policies and procedures. Furthermore, I strategically promoted bank products and services, contributing to the growth of the business. I am passionate about unraveling the intricate nuances of consumer behavior and crafting unforgettable customer experiences. I am eager to learn and grow within your organization, and to bring my expertise and enthusiasm to your team. Let's connect and explore how we can work together to achieve your goals.